Project Management eLearning Program

BA112 - Plan, Manage, and Communicate Requirements

 
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Course Schedule
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Course description

Within the context of a project, the project manager and other stakeholders will look to the business analyst (BA) for guidance about which requirements-related deliverables, work products, activities, tools, and techniques are appropriate for the project. The BA provides this guidance through the requirements management plan, through which the appropriate approaches to elicit, document, analyze, communicate and verify the requirements for the project are defined, and the deliverables, roles, and responsibilities are explained.

Part of business analysis planning is determining the activities that will be carried out to communicate the requirements. The BA determines the communication activities that must occur in order to review and approve requirements, and to communicate the approved requirements to designers, developers, testers, and other stakeholders. Throughout the lifecycle, the BA carries out the communication activities to help the stakeholders reach consensus as to which requirements can and should make up the solution, subject to time and funding constraints.

This course examines the role of the business analyst (BA) in the Business Analysis Planning and Monitoring and Requirements Management and Communication Knowledge Areas of the Business Analysis Body of Knowledge (BABOK). Practical tasks and techniques are presented to equip the BA with the skills and knowledge required to plan and manage requirements activities and to communicate requirements to stakeholders effectively.

This course builds upon the associated tasks and techniques introduced in its prerequisite, BA111: Core Competencies for the Business Analyst by exploring the requirements planning, management, and communication processes in depth. Students learn to identify stakeholders and their requirements, determine requirements risks and deliverables, divide the requirements work, manage scope and the requirements baseline via traceability and change control, perform requirements reviews, assess communication needs, and assemble and communicate the requirements management plan.

Key characteristics that differentiate this course from others include:

Mapping to the IIBA Body of Knowledge
Boston University Corporate Education Center (BUCEC) is designated by the International Institute of Business Analysis (IIBA) as a Charter Endorsed Education Provider. This course supports understanding of the following Knowledge Areas and is 100% compliant with IIBA's current Business Analysis Book of Knowledge (BABOK):

  • Business Analysis Planning and Monitoring
  • Requirements Management and Communication

Experiential Training
Two case studies are integrated into the course to allow participants to view demonstrations of work products and techniques and then apply learned skills within a consistent context. Much of the class time is devoted to exercises in which participants can practice the skills being taught.

Experience
The course is written and delivered by professionals with extensive experience in business analysis.

Applied Focus
The Participant Guide includes many job aids that are referenced throughout the course and available to the participant after training; these include work product templates and samples, as well as checklists for processes and best practices.

Who should attend

All participants must first attend the course’s prerequisite, BA111: Core Competencies for the Business Analyst.
The course is intended to serve several audiences and meet a variety of needs. The material in the course is directed at both the novice looking to enter the field and the self-taught veteran looking to fill gaps in his or her skills or knowledge. Individuals who perform business analysis in organizations are known by various titles including business analyst, systems analyst, business/systems analyst, functional analyst, project manager, and tester. Individuals who will benefit from this course include:

  • Entry-level business analysts and their managers
  • Self-taught business analysts requiring a course that fills in the gaps and puts all the pieces together
  • Systems analysts and programmers interested in expanding their roles into the business area
  • Quality assurance professionals
  • Project managers

What you will achieve

  • Describe the role of the business analyst in business analysis planning, management, monitoring, and communications

  • Describe stakeholder challenges typically encountered in business analysis and how to address them

  • Assess and present business analysis risks and determine risks responses

  • Describe what inputs are needed to plan business analysis activities

  • Determine and present business analysis deliverables and activities

  • Explain how business analysis activities are affected by organizational structure, culture and knowledge assets

  • Describe how to manage requirements from the initial identification until the requirement is no longer needed

  • Explain how to use configuration management and change control systems to manage changes in requirements

  • Demonstrate how a business analyst can use communication skills to help resolve change requests

  • Describe how to plan and manage the communication of requirements to diverse stakeholders

  • Participate in a structured walkthrough of a requirements package

What you will learn

  • Prerequisite tasks and work products required of requirements planning

  • The relationship of the business analyst and the project manager roles during requirements planning and management

  • Stakeholder identification, categorization, and analysis

  • Requirements risk analysis and response strategies

  • Requirements work breakdown structures (WBS)

  • Components of a requirements management plan

  • Requirements attributes

  • Requirements traceability

  • Requirements baselines

  • Requirements metrics

  • Change control processes

  • Change request impact assessment

  • Requirements communication planning

  • Requirements reviews

    Course Content:

    Day One
    • The BA Role in the Context of Planning, Management, and Communication
      • Overview of the BA Role
      • The Business Analyst and Project Manager Roles
    • Stakeholders and Risks
      • Stakeholder Identification and Analysis
      • Business Analysis and Requirements Risks
    • Influences on Business Analysis Activities
      • Requirements Activities and Life Cycle Impact
      • Requirements Activities and Organizational Impacts

    Day Two
    • Requirements Management
      • Requirements Management Plan
      • Traceability, Baseline, and Metrics
    • Change Control
      • The Change Control Process
      • Configuration Management and Change Control
    • Business Analysis Communication
      • Communication Planning
      • Requirements Reviews


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