MDP288 - Chartering Teams to High Performance
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Course description
Once you know where you’re going, how you get there is the defining difference between a so-so team and a high performing team. A team’s charter is its roadmap to success. A carefully articulated charter clearly establishes the ground rules and adapts to the changing needs and stages of a team’s lifecycle, whether it’s a project team, management team or recommendation team. The charter also establishes the role of the organization in ensuring the team’s success. Start your team off on the right foot.

Who should attend
Managers, Project managers, Team leaders; business owners.

What you will achieve

• Connect the group’s goals with those of the organization and establish mutual goals with dependent groups


• Establish roles for team members that best utilize their skills


• Agreement among your team members on how decisions are made and how conflicts are resolved


• Stretch your management style to enable higher performance from your subordinates


• Measurements that indicate systemic ineffectiveness and what to do about it

What you will learn

• The attributes of the best managers


• The language of commitment


• Deciding where decision making should be deployed


• Participative management skills


• What consensus is, when to use it, and how to tell if you have it


• What makes an effective team charter


• Process metrics for individuals that reveal where the management system is failing


• Meeting measures that indicate dysfunction or the presence of larger issues


• Setting measurable goals